(Restaurant News Release) In today’s restaurant landscape, speed, convenience, and consistency are non-negotiable. Guests expect seamless experiences across every channel, whether they’re ordering in-store, at the drive-thru, via mobile, or curbside. For operators in both quick-service (QSR) and fast casual segments, that means juggling evolving consumer demands, rising costs, and ongoing labor challenges, all while keeping lines short and customers satisfied.
The question isn’t whether to invest in technology. Rather, it’s how to make the smartest investments possible. And now, thanks to a new research-driven report, the answers are at your fingertips.
For a limited time, Starfleet Research is offering complimentary access to its latest eBook, The Future of Fast: How QSRs Are Scaling Smarter with Handheld Ordering and Self-Service Kiosks. Produced independently by Starfleet Research with underwriting support from Square, the eBook distills insights from 264 restaurant operators into one powerful resource. It is, quite simply, indispensable reading for any QSR or fast casual leader seeking to thrive in today’s hyper-competitive market.
What’s Inside
Unlike generic white papers or vendor brochures, this eBook delivers research-based findings, actionable recommendations, and real-world case studies. Topics include:
- Handheld POS devices that drive throughput and revenue. Learn how 68% of operators are already using handhelds for line-busting and table-side ordering, and why 82% report a measurable boost in service speed. Operators also share how handhelds directly increased check size by surfacing upsell prompts at the point of service.
- Scaling smarter with handheld deployment. Discover what it takes to implement handheld POS systems successfully, from infrastructure and training to integration with kitchen display systems. Find out why brands that standardize on a unified handheld platform report both operational consistency and stronger revenue growth.
- Self-service kiosks as revenue engines. More than half of restaurants now deploy kiosks. The research shows they’re doing more than reducing lines. They’re also increasing average checks, driving loyalty engagement, and personalizing offers with upsell prompts. Case studies detail how kiosks are helping both QSR and fast casual brands scale faster while improving guest satisfaction.
- Data and dashboards that transform decision-making. Many operators struggle to track even basic KPIs. This eBook reveals how top-performing restaurants are unifying real-time data from handhelds and kiosks to gain visibility into ticket size, upsell conversions, and prep times. The result: faster decisions, better staffing, and more profitable operations.
Why This eBook Is Indispensable
The competitive pressures facing restaurants are relentless. Margins are tight, staff turnover remains high, and consumer patience is shrinking. At the same time, technology adoption across both QSR and fast casual is accelerating, meaning the brands that embrace next-generation tools today will be tomorrow’s winners.
This eBook provides operators with the intelligence to make confident, future-proof decisions. It reveals how handhelds and kiosks are not just “tech upgrades,” but critical enablers of growth, loyalty, and profitability. It’s a resource that combines thought leadership with practical insights, making it relevant for owners, executives, IT leaders, and operations managers alike.
Don’t Wait
The industry is evolving faster than ever, and the window to adapt is shrinking. If you want to improve throughput, elevate the guest experience, boost average checks, and stay competitive, you need the strategies outlined in this eBook.
- Click here to download your complimentary copy of The Future of Fast.
The future of fast isn’t a concept – it’s a reality that’s already reshaping both the QSR and fast casual segments. This eBook ensures you won’t just keep up. You’ll lead.
In addition, a new eBook titled Raising the Bar: How Bars, Taprooms, and Brewpubs Are Scaling Smarter with Handheld Ordering and Streamlined Service is currently available for complimentary download. Also produced independently by Starfleet Research with underwriting support from Square, the 25-page guide explores how handheld POS devices, mobile tab management, smart inventory systems, and guest engagement tools are transforming high-volume beverage operations. The research offers bar, taproom, and brewpub operators practical insights into how next-generation technology can streamline service, boost revenue, and improve guest satisfaction.
- Click here to download your complimentary copy of Raising the Bar.